Not a star rating from strangers. A real grade — verified across 5 pillars, earned by performance, explained in plain English.
Yelp gives you what people felt. We verify what’s actually true — right now. Five pillars. One grade. The clearest picture of a business before you make the call.
Yelp stars measure what past customers felt on a single platform. A contractor can have 4.8 stars with reviews from 18 months ago, no real website, and a disconnected phone. You don’t know — until you call and nothing happens.
The Select Grade measures what actually predicts whether a business will show up and follow through. Think of it like a Carfax — except for the business you’re trusting.
And for healthcare, it goes further: NPI verification, board certification, insurance accepted, and whether they’re actually taking new patients.
Other directories rank by ad spend or review volume. EBS grades by actual readiness — the metric that predicts whether they’ll show up.
| Feature | East Bay Select ✦ | Yelp | Angi | |
|---|---|---|---|---|
| A–F Business Grade | ✓ 5-pillar grade | ✗ | ✗ | ✗ |
| Identity Verification | ✓ Every listing | Limited | Paid only | ✗ |
| Healthcare NPI Verification | ✓ Per listing | ✗ | ✗ | ✗ |
| Verified Recent Activity | ✓ 90-day check | ✗ | ✗ | ✗ |
| Response Infrastructure Score | ✓ Per listing | ✗ | ✗ | ✗ |
| Curated — Not Open to All | ✓ Hand-vetted | ✗ | ✗ | ✗ |
| Pay-to-Rank | ✓ Never | Ads dominate | Paid leads | Ads dominate |
| Full East Bay Coverage | ✓ Expanding now | National | National | National |
| Explains Why Grade Was Earned | ✓ Per pillar | ✗ | ✗ | ✗ |
A listing on East Bay Select puts your business in front of East Bay residents with a grade that builds trust before the first call.
I spent years watching East Bay homeowners get burned by businesses that looked great online and disappeared after the payment. The reviews were real — but the picture they painted was never complete.
There was no directory that asked the hard questions. Are they still in business? Will they answer when I call? Can I actually verify who they are? Everyone counted stars. Nobody did the work.
East Bay Select was built to change that — for every local business that deserves to be found, and every resident who deserves to know who they’re trusting.
The Select Grade™ is the result of that work. Five verified pillars. One letter. The clearest picture of a business before you make the call.
East Bay Select collects information you voluntarily submit, including business name, city, category, website URL, and contact email when submitting a listing request or category suggestion. We do not collect payment information directly — payments are processed by Stripe.
Submitted information is used solely to evaluate listing eligibility, contact you regarding your submission, and publish your business listing. We do not sell, rent, or share your personal information with third parties for marketing purposes.
If your business is listed, your business name, city, category, phone number, website URL, and Select Grade will be publicly displayed to assist consumers in evaluating local businesses.
East Bay Select may use cookies and anonymous analytics tools to understand how visitors interact with the site. You may decline cookies via the consent banner. No personally identifiable information is collected through cookies.
East Bay Select is intentionally structured for indexing by AI-powered search engines including GPTBot, ClaudeBot, PerplexityBot, and Google-Extended. By submitting your business for listing, you consent to your publicly displayed listing information being indexed and cited by AI search tools.
To request removal of your information, contact ebs@civallo.com. We will respond within 10 business days.
East Bay Select is operated by CiVallo Technologies LLC, Livermore, CA. Contact: ebs@civallo.com
By accessing or using East Bay Select (“EBS”), you agree to be bound by these Terms of Use.
East Bay Select retains sole and absolute editorial control over The Select Grade™ and all pillar scores assigned to any listed business. No payment, subscription, or commercial relationship of any kind influences, modifies, or affects The Select Grade™ or any component pillar score. A business owner’s payment for any EBS product constitutes express acknowledgment that their Select Grade™ is determined solely by EBS’s independent methodology and cannot be purchased, improved, or influenced by any financial transaction.
Businesses may purchase a Claimed or Claimed+ subscription to manage owner-editable content on their listing page. Claimed content must be accurate. Cancellation results in immediate removal of all owner-managed content and paid add-ons including logo display.
East Bay Select reserves the sole right to accept, reject, or remove any listing at any time. Payment of any fee does not guarantee listing acceptance.
The first 25 businesses to subscribe to a Claimed or Claimed+ plan are eligible for grandfathered pricing at the rate active at subscription commencement. Cancellation forfeits grandfathered status permanently.
East Bay Select provides listings and grades for informational purposes only.
These Terms are governed by the laws of the State of California. Disputes shall be resolved in Alameda County, California.
East Bay Select is operated by CiVallo Technologies LLC. Contact: ebs@civallo.com